Training Within Industry Job Instructions (JI) aims to reduce the inconsistency of work provided by employees resulting in waste reduction and efficiency improvement. Often called the missing link to Lean, JI focuses on reducing the variability in our people, just as Lean reduces the variability in our processes and Six Sigma reduces the variability in our tools and equipment.

Developing a flexible effective workforce requires standardized practices. Job Instruction (JI) teaches supervisors how to quickly train employees to do a job correctly, safely and conscientiously. Participants learn how to effectively break down a job and deliver instruction for individual tasks — training one-on-one, hands-on and one step at time. This standardized training method fosters the conditions needed for process stability.

The program uses real world problems to demonstrate the poor ways in which problems are often handled in the workplace and offers a standardized alternative to drive positive results. The first two sessions center on learning the “Four Step Method,” a simple, straight forward, and easy to implement process focused on Preparation, Presentation, Application, and Testing. The remaining course time is given to participant instruction demonstrations from your workplace to practice the Four Step Method. Unlike any other training, the TWI “learn by doing” methodology requires participants to immediately implement their new knowledge in the workplace.

Job Instructions is especially effective when combined with TWI’s Job Relations (JR) program, which focuses on building positive employee relations using the same TWI Four Step Method.

Project Objectives

  • Train supervisors to effectively instruct
  • Increase productivity of your entire team
  • Reduce scrap by up to 25%
  • Implement new knowledge into the workplace

Back to TWI Main Page