From offices in Boise, Post Falls, Twin Falls, and Pocatello, TechHelp Specialists help Idaho manufacturers, food processors and entrepreneurs improve their competitiveness through continuous product and process innovation.

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Free Webinar – Predictive Maintenance – The Next Revolution in Manufacturing Maintenance Practices – Wednesday, May 3

May 3 @ 1:00 pm - 2:00 pm


This free webinar will take place on Wednesday, May 3, at 1 pm MDT.

During the webinar, Dr. Hamlett will explore how Predictive Maintenance uses analytics and data, from instrumentation and sensors, to proactively determine when a piece of equipment or system needs repair and maintenance before it fails. In addition, this webinar will feature Jeffrey Craig, CMRP, MS, a reliability and maintenance professional.

For registration assistance or questions, contact Jane Hokanson at 208-616-5191 or

For specific course information, contact Janna Hamlett at 208-731-9363 or

“Janna was great and really knew what she was talking about. She answered every question in a way that was easy to understand.”
Participant in a Recent HACCP Cpirse
Food Safety Manager


Dr. Janna Hamlett of TechHelp and the University of Idaho.

Food Processing Specialist Dr. Janna Hamlett of TechHelp, and the University of Idaho will lead this free webinar. Dr. Hamlett has 20 years of experience in the food manufacturing industry. She brings a wealth of qualifications, expertise, and experience as a Food Processing Specialist at TechHelp and Assistant Professor at University of Idaho Extension. Before joining TechHelp and UI Extension, Janna worked at the College of Southern Idaho developing the Food Processing Technology program and the first Technical Bachelors at a Community College in Idaho. Prior to academia, Janna worked in various management positions, including Quality Manager and Production Manager at large-scale cheese and whey processing facilities in the Magic Valley. As an independent Food Safety and Production Consultant, she has helped local companies with their food safety, production capabilities, and troubleshooting challenges to be more successful. She has numerous industry certifications in safety, food safety, and operational efficiencies; including a Black Belt in Six Sigma, she is an OSHA 10 and 30-hour instructor, FSCPA PCQI and IAVA instructor, SQF Approved Training Center, and an approved HACCP curriculum from The International HACCP Alliance.

Guest Speaker

Jeffrey Craig, CMRP, MS
Reliability and Maintenance Professional.

Jeff has more than 25 years of experience in Engineering and Maintenance Management. A natural leader, Jeff has spent his career training both civilians and military personnel in the art of technical and program management. He is an expert in safety program management and has extensive process improvement experience. As a Reliability and Maintenance Professional for Fuss & O’Neill’s Manufacturing Solutions, Jeff works with clients to integrate total process management to improve efficiency, safety, and the bottom line. Jeff is an expert and proponent of TPM (Total Productive Maintenance) and Maintenance Excellence procedures because he has seen, firsthand, the benefits these practices bring. He integrates his practical experience into classes to emphasize real-world applications and to effectively communicate the subject matter. He focuses on individualized client attention and recognizes that an off-the-shelf approach is never an option. Fuss &O’Neill Manufacturing Solutions, LLC Fuss & O’Neill Manufacturing Solutions helps clients bring greater efficiency to day-to-day manufacturing operations while developing improved systems for increased productivity, reliability and safety. With tools and training materials created specifically for our clients, we provide results that are both immediate and sustainable. Manufacturing Solutions brings their own expression of focused diversity to our organization, adding another layer of collaboration to bring the best possible results for our clients.



Upcoming Events


May 3
1:00 pm - 2:00 pm
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