From offices in Boise, Post Falls, Twin Falls, and Pocatello, TechHelp Specialists help Idaho manufacturers, food processors and entrepreneurs improve their competitiveness through continuous product and process innovation.

Dr. Janna Hamlett on the Value of Mistake Proofing

TechHelp is thrilled to share this snippet of an article written by our own, Janna Hamlett, and published in FoodSafety Magazine in April of 2023. 

People make mistakes—more often than we might like to think. Studies have shown that no matter how well-trained a worker is, or how well-maintained the equipment is, errors still occur. Tasks are forgotten, and equipment breaks. Standard work and “one right way” can help reduce errors.

Mistake proofing, also known by its Japanese equivalent, “poka-yoke,” is a method used to reduce or eliminate errors, or to make those errors immediately obvious. Ensuring that non-conforming product is never created—or at least never arrives at customers’ doorsteps—is invaluable in the food industry. Reduced downgrade, less rework, and decreased out-of-specification product are all benefits of mistake proofing. 

For each error, think of the actions, instrumentation, automation, and/or practices that could be put into place to eliminate the potential for that error.

Janna Hamlett, Ph.D., is an Assistant Professor at the University of Idaho Extension and a Food Processing Specialist with TechHelp, Idaho's Manufacturing Extension Partnership Center. She has over 15 years of experience in the food manufacturing industry, with a background in quality and operations management including numerous certifications in lean processing management, personnel safety, and food safety and quality programs.

Janna Hamlett of TechHelp and the University of Idaho

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