David O’Connell is TechHelp’s Manufacturing Specialist in Eastern Idaho at the Idaho State University College of Business in Pocatello.

Dave was introduced to advanced manufacturing practices early in his career at General Electric (GE). That initial exposure instilled a passion for process improvement that still burns in him today. He is eager to put his experience to use helping Idaho companies improve their processes so they can be more competitive.

Dave attended a Deming Four Day Seminar while working for GE where he learned Statistical Process Control and Continuous Improvement. He has applied these skills in every position that he has held since then. He has continued to increase his skills and knowledge in these areas by getting his Green Belt Certification while working at Heinz and Lean Six Sigma Black Belt Certification while working at TechHelp.

Dave developed an interest in and received advanced training in Training Within Industry (TWI); a WWII vintage approach to worker training that was so good and so effective that it is being revived. TWI is a simple, yet effective, method for training employees, dealing with people problems, and effectively using resources in the workplace.

Dave’s career included several assignments with GE’s Aircraft Engine division as well as positions with RE/MAX International and Heinz in Pocatello where he was warehouse and production supervisor. At each stop along the way, he was able to save company time and money by introducing efficient practices to the workplace. The opportunity to improve the competitiveness of Idaho manufacturers and processors by sharing his knowledge and experience drew Dave to TechHelp.