
Our Services
Advanced Food Safety Programs
Product & Process Cost Savings
Additional Services
About Us
- Need help creating a shelf life program?
- Could you use a small consumer test to determine your product portfolio’s “critical to quality” attributes?
- Could you use a little assistance in creating online training modules or setting up a “train the trainer” culture in your facility?
- Do you have an operation where you’d like to increase your throughput or yield?
- Is it time to bolster your food safety program?
Meet Our Dynamic Food Manufacturing Team
TechHelp’s Idaho-based Food Manufacturing Team, led by Catherine Cantley and Janna Hamlett, includes university faculty, agricultural extension resources, and internationally recognized contracted partners. We bring a broad range of services to the food industry through site visits, needs assessments, on-site project work, on-site training, and public courses. TechHelp offers a wide range of services to help you grow revenues, improve productivity & performance, and strengthen your global competitiveness. Contact TechHelp today to schedule a free assessment.
Regulators, retailers, and industrial customers require food and dairy processors to adhere to stringent rules or global food safety standards that protect consumers. TechHelp offers a full suite of services and courses that help processors learn about, get certified in, and implement modern food safety standards that improve products, processes, and competitiveness. In 2018, TechHelp joined its sister MEP Centers in Washington and Montana to create a tri-state food safety partnership focused on sharing knowledge and resources.
For Information Contact:
- Catherine Cantley at 208-426-2181 or catherinecantley@techhelp.org
- Janna Hamlett at 208-731-9363 or jannahamlett@techhelp.org
Meet Our Dynamic Food Manufacturing Team











LMS Courses – Take a course anytime & anyplace at your own pace.
- Current Good Manufacturing Practices SME Training – $199
Learn and understand the revised cGMPs according to the final rule for FSMA’s Preventive Controls for Human Food. - Food Allergen Shift Meeting – $20
Use this presentation for onboarding new associates and/or to satisfy your FSMA and GFSI requirements for your production team’s annual Allergen Training. - Food Allergen Training for Small & Medium Enterprises (SME) – $199
This course will elaborate on the major food allergens and how they affect current Good Manufacturing Practices (cGMPs) and Food Safety Principles for food manufacturers and suppliers. - Introduction to Food Manufacturing for Entrepreneurs– $149
This course will teach you the basics of food manufacturing regulations, new product development, food safety, and scaling up. - Introduction to Lockout Tagout – $39
This course will teach you what is required by the OSHA regulation and provide tips to improve your own program. - Feedback That Empowers Webinar – $3
About 60% of employees say that they have not received useful feedback in the last 6 months. Tune in with top manufacturing and innovation leaders as we dive into tools that will unlock drive engagement and performance. - Overview of State & Federal Food Regulations – 8.99
Learn and understand which state and federal regulations may apply to your food manufacturing business. - Idaho Food Safety Cooperative Program – $2,900
The IFSC course will give you the knowledge, templates, training, and coaching needed to create a Food Safety Plan that puts you in compliance with new regulations of the Food Safety Modernization Act.
Our Work With Clients


Success – Idaho Candy

Success – All About Lollipops

Success – Litehouse Foods

Success – Great American Appetizers

Success – Ballard Family Dairy and Cheese

Success – Payette Brewing Co.

Success – Wild Gold

Success – Pacific Northwest Farmers Cooperative

Success – BHS Specialty Chemicals

Success – Cowboy Tom’s Flapjacks

Success – Dickinson Frozen Foods

Success – Potato Products of Idaho

Sun Glo of Idaho Brings the Tasty with Food Safety

Success – Cocoa Bombs
TechHelp Works Closely With Sister MEP Centers
TechHelp works with MEP Centers in the Northwest Region and around the nation to meet the wide-ranging needs of food producers.
Contact Us!
Catherine Cantley
catherinecantley@techhelp.org
208.426.2181
Janna Hamlett
jannahamlett@techhelp.org
208.731.9363
Ready to get started?
Click the button below to fill out a form so we can better assess your needs!
Our Food Manufacturing Excellence Team
Upcoming Food Events
INWAC Tour of Gonzaga School of Engineering and Applied Sciences
Gonzaga University Bollier Center 502 East Boone Avenue, Spokane, WABe part of Gonzaga's March Madness, Manufacturing Style!
Join INWAC on March 30th at 4:00 pm for a tour of GU's new Bollier Center and see where the workforce of the future is being trained. Meet some of the School of Engineering and Applied Sciences students and faculty to learn more about research projects for companies like Boeing, Kaiser Aluminum, and ATC.
Learn how your company can become a partner (or an employer!) and enjoy the chance to network with aerospace colleagues at the home of the Zags.
Free Webinar – How to Become USDA FSIS Inspected and What That Means – With Mathew Bawden of USDA FSIS
Live OnlineDuring this free Webinar, Matthew Bawden, a Management Analyst at the USDA Food Safety Inspection Service, will discuss how to become USDA FSIS registered and inspected and what that means for your business.
Intro to HACCP IHA Certified 8-Hour Online Course With Dr. Janna Hamlett – Live Online – May 2
Live OnlineThe Hazard Analysis and Critical Control Points (HACCP) system is a logical, scientific approach to controlling hazards in food production and is a preventive system assuring the safe production of food products. The principle of HACCP can be applied to production, meat slaughter and processing, shipping and distribution, food service, and home preparation.
Successful completion of this course will result in an Introduction to HACCP Certificate with the International HACCP Alliance seal of approval.
Free Webinar – Predictive Maintenance – The Next Revolution in Manufacturing Maintenance Practices – Wednesday, May 3
Live OnlineDuring this free webinar, Jeffery Craig of Fuss &O’Neill Manufacturing Solutions will explore how Predictive Maintenance uses analytics and data, from instrumentation and sensors, to proactively determine when a piece of equipment or system needs repair and maintenance before it fails.
FSPCA – Preventive Controls for Human Food (PCQI) w Dr. Janna Hamlett Live Online – June 13-15
Live OnlineThis FSPCA Preventive Controls for Human Food course is the “standardized curriculum” recognized by the FDA. This course covers regulation Title 21 CFR 117 – Current Good Manufacturing Practice, Hazard Analysis, and Risk-Based Preventive Controls for Human Food. The course will go in-depth with requirements for Hazard Analysis and Risk-Based Preventive Controls based food safety training. Course participants will get familiar with all requirements of Preventive Controls based food safety plan and how to design the plan, and upon successful completion of the course become a Preventive Controls Qualified Individual (PCQI).
Free Webinar with Food Safety Magazine – Evaluate Your Sanitation Program with Environmental Monitoring – Event Will Take Place in July of 2023 on Date TBD
Live OnlineThis free webinar will explore how a sanitation program is a key component of any food processor's or food handler's food safety plan. A well-written and well-executed sanitation program can mitigate, or reduce to an acceptable level, all three classifications of hazards (microbiological, chemical, and physical) in a hazard analysis.
Tools of Continuous Improvement and Root Cause Analysis – August 2023 in Twin Falls
Twin Falls Idaho Twin Falls, IDA facility needs to continuously improve in order to stay effective. To reduce overhead costs or costs per unit, to improve product safety and quality, to improve operational efficiencies facilities must continuously look for ways to improve. In addition, when an issue does emerge, ensuring the issue is not going to repeat is imperative to continuous improvement strategies. But how do you make sure a problem does not continue to happen again and again and again? The team must find the true root cause and correct it. Only after a facility has found the true root cause and put in the appropriate policies, procedures, and possibly capital expense will a problem go away. Too often, band-aids are used, or the response of “re-train operator” is the solution.