From offices in Boise, Post Falls, Twin Falls, and Pocatello, TechHelp Specialists help Idaho manufacturers, food processors and entrepreneurs improve their competitiveness through continuous product and process innovation.

Our Services

Advanced Food Safety Programs

FSMA Gap Analysis, HACCP, Food Safety Program Development and Audits, Microbiological Testing, FSMA Certified Curriculums for Human and Animal Food, Foreign Suppliers, Product Safety, Seafood.
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Product & Process Cost Savings

Ingredient Substitutions and Eliminations, Process and Yield Improvement, Operational Excellence, Food Lean Operations
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Additional Services

Can't find what you're looking for? Click here to see a full list of our Training, Technical Assistance services.
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About Us

  • Need help creating a shelf life program?
  • Could you use a small consumer test to determine your product portfolio’s “critical to quality” attributes?
  • Could you use a little assistance in creating online training modules or setting up a “train the trainer” culture in your facility?
  • Do you have an operation where you’d like to increase your throughput or yield?
  • Is it time to bolster your food safety program?

Meet Our Dynamic Food Manufacturing Team  

TechHelp’s Idaho-based Food Manufacturing Team, led by Janna Hamlett, includes university faculty, agricultural extension resources, and internationally recognized contracted partners. We bring a broad range of services to the food industry through site visits, needs assessments, on-site project work, on-site training, and public courses. TechHelp offers a wide range of services to help you grow revenues, improve productivity & performance, address food safety issues, and strengthen your global competitiveness. Contact TechHelp today to schedule a free assessment.

Regulators, retailers, and industrial customers require food and dairy processors to adhere to stringent rules or global food safety standards that protect consumers. TechHelp offers a full suite of services and courses that help processors learn about, get certified in, and implement modern food safety standards that improve products, processes, and competitiveness. In 2018, TechHelp joined its sister MEP Centers in Washington and Montana to create a tri-state food safety partnership focused on sharing knowledge and resources. 

For Information Contact:

An image of the TechHelp FME team.
studio\Blu Director, Catherine Cantley (2nd from left) of TechHelp & the University of Idaho accompanies MEP Food Specialists from Iowa & Georgia on a tour of the UI Food Technology Center in Nampa.

LMS  Courses – Take a course anytime & anyplace at your own pace.

Contact Us!

Have questions, comments, or concerns? Call, email, or complete our help form and we will get back to you quickly!

Stuart Walker
stuartwalker@techhelp.org
208.597.5655
Janna Hamlett 
jannahamlett@techhelp.org
208.731.9363

Ready to get started?

Click the button below to fill out a form so we can better assess your needs!

Our Food Manufacturing Excellence Team

Food Events

Breaking Barriers: Sensible Automation Strategies

Live Online

There are many different types of automation used in a manufacturing facility for many different purposes and every facility has their own pain points.  Determining which equipment and how to manage it can be daunting for any business operator or owner. In our free, live webinar, with our industry experts, get your questions answered about how to understand what strategies best fit your business.  How to determine what are the right automation strategies for your facility.  What questions do you need to ask?  What data do you need?  How do you find the right partner and resources?  How do you make the business case whether you are an employee or local manager trying to talk to your facility management, or you are a facility manager talking with your investors or financiers?  We will break down some of the terms used in the industry and provide some sensible hands-on solutions you can use directly after the webinar.  This webinar will be interactive and we will have time to answer your specific questions.

Hazard Analysis Critical Control Points (HACCP) IHA Certified

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Our class is accredited by the International HACCP Alliance and meets the requirements of NCIMS, FSIS, and GFSI (e.g. SQF, BRC, FSSC22000, etc.) certification requirements. In class, you will understand the 5 pre-steps and 7 principles in creating a facility-wide food safety plan. You will get templates and example food safety plans to build or revitalize your current HACCP plan. The curriculum is designed with practical advice from industry experts. If you haven’t taken a HACCP class in a while, it is a good idea to have a refresher course. If you are new to HACCP or food safety plans, this class will give you the basics you need to know to get started. This class does require a project to fulfill the course requirements. This class fulfills the training requirements for SQF, BRC, or other GFSI-approved certifications.

Principles and Practices of Internal Auditing

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Internal Audits are a requirement of all GFSI approved certification schemes (e.g. SQF, BRC, FSSC 22000, etc.) and many 3rd party audit programs. Internal audits allow you to audit your facility for gaps and compliance. They are an important tool in the ongoing food safety toolbox for any food manufacturer, packager, and warehouse and distribution company.

Tools of Continuous Improvement Root Cause Analysis

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How do you make sure a problem does not continue to happen again and again and again? Find the true root cause and fix it. Only after a facility has found the true root cause and put in the appropriate policies and procedures will a problem go away. Too often band-aids are used or the response of “re-train operator” is the solution. Corrective and preventive actions (CAPA) are just one tool in your continuous improvement toolbox.

FSPCA Preventive Controls for Human Food (PCQI)

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Our upcoming FSPCA Preventive Controls for Human Food Course is one way to gain that credential. This FSPCA Preventive Controls for Human Food course is the “standardized curriculum” recognized by the FDA. This course covers regulation Title 21 CFR 117 – Current Good Manufacturing Practice, Hazard Analysis, and Risk-Based Preventive Controls for Human Food. The course will go in-depth with requirements for Hazard Analysis and Risk-Based Preventive Controls based food safety training. Course participants will get familiar with all requirements of Preventive Controls based food safety plan and how to design the plan, and upon successful completion of the course become a Preventive Controls Qualified Individual (PCQI).