From offices in Boise, Post Falls, Twin Falls, and Pocatello, TechHelp Specialists help Idaho manufacturers, food processors and entrepreneurs improve their competitiveness through continuous product and process innovation.

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About Us

The members of our experienced Operational Excellence Team can help you produce more efficiently. Our team has experience in all phases of manufacturing and can work with you to identify improvement opportunities and implement solutions within your organization.  

TechHelp Operational Excellence team: Gene, Dave, and Gregg.
Our Operational Excellence Team of Dave O'Connell, Gene Hamacher, & Gregg Lynde help manufacturers statewide.
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We Like the Company We Keep!

Contact Us!

Have questions, comments, or concerns? Let us know and we will get back to you!

Gene Hamacher – North Idaho

Gregg Lynde – Southwest Idaho

Dave O’Connell – Southeast Idaho

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Our Operational Excellence Manufacturing Specialists

Upcoming OE & Manufacturing Events

INWAC Tour of Gonzaga School of Engineering and Applied Sciences

Gonzaga University Bollier Center 502 East Boone Avenue, Spokane, WA

Be part of Gonzaga's March Madness, Manufacturing Style!

Join INWAC on March 30th at 4:00 pm for a tour of GU's new Bollier Center and see where the workforce of the future is being trained. Meet some of the School of Engineering and Applied Sciences students and faculty to learn more about research projects for companies like Boeing, Kaiser Aluminum, and ATC.
Learn how your company can become a partner (or an employer!) and enjoy the chance to network with aerospace colleagues at the home of the Zags.


Lean Manufacturing Site Tour of Best Bath for IMA Members

BestBath 723 Garber St., Caldwell, ID

Curious to see principles of lean manufacturing in action? Come along for an IMA site tour of Bestbath!
All Bestbath products are fabricated in their state-of-the-art manufacturing facility–from shower pans to code-compliant single and multi-piece showers; every Bestbath product is intelligent by design.


Tools of Continuous Improvement and Root Cause Analysis – August 2023 in Twin Falls

Twin Falls Idaho Twin Falls, ID

A facility needs to continuously improve in order to stay effective. To reduce overhead costs or costs per unit, to improve product safety and quality, to improve operational efficiencies facilities must continuously look for ways to improve. In addition, when an issue does emerge, ensuring the issue is not going to repeat is imperative to continuous improvement strategies. But how do you make sure a problem does not continue to happen again and again and again? The team must find the true root cause and correct it. Only after a facility has found the true root cause and put in the appropriate policies, procedures, and possibly capital expense will a problem go away. Too often, band-aids are used, or the response of “re-train operator” is the solution.