
About Us
The members of our experienced Operational Excellence Team can help you produce more efficiently. Our team has experience in all phases of manufacturing and can work with you to identify improvement opportunities and implement solutions within your organization.

We Offer Public & Private Courses & Consulting In...
Lean Six Sigma





We Like the Company We Keep!


Aerocet Rises on the I90 Aerospace Corridor

Success – Advanced Input Devices Inc.

Success – Idaho Transportation Department

Success – Dickinson Frozen Foods

Success – Packaging Specialties Inc (PSI)

Success – PSI (Packaging Specialties Idaho)

Success – QTI Sensing Solutions

Success – Idaho Wrecker Sales

Success – Payette Brewing Co.

Success – Printcraft Press

Success – In The Ditch Towing Products (ITD)

Success – Fresh Air Manufacturing Co. (FAMCO)

Success – Diversified Metal Products Inc.

Success – Western Trailer
Contact Us!
Gene Hamacher – North Idaho
genehamacher@techhelp.org
208.449.8053
Gregg Lynde – Southwest Idaho
gregglynde@techhelp.org
208.426.3852
Dave O’Connell – Southeast Idaho
DaveOConnell@isu.edu
208.589.5567
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Our Operational Excellence Manufacturing Specialists
Upcoming OE & Manufacturing Events
INWAC Tour of Gonzaga School of Engineering and Applied Sciences
Gonzaga University Bollier Center 502 East Boone Avenue, Spokane, WABe part of Gonzaga's March Madness, Manufacturing Style!
Join INWAC on March 30th at 4:00 pm for a tour of GU's new Bollier Center and see where the workforce of the future is being trained. Meet some of the School of Engineering and Applied Sciences students and faculty to learn more about research projects for companies like Boeing, Kaiser Aluminum, and ATC.
Learn how your company can become a partner (or an employer!) and enjoy the chance to network with aerospace colleagues at the home of the Zags.
Lean Manufacturing Site Tour of Best Bath for IMA Members
BestBath 723 Garber St., Caldwell, IDCurious to see principles of lean manufacturing in action? Come along for an IMA site tour of Bestbath!
All Bestbath products are fabricated in their state-of-the-art manufacturing facility–from shower pans to code-compliant single and multi-piece showers; every Bestbath product is intelligent by design.
Free Webinar – Predictive Maintenance – The Next Revolution in Manufacturing Maintenance Practices – Wednesday, May 3
Live OnlineDuring this free webinar, Jeffery Craig of Fuss &O’Neill Manufacturing Solutions will explore how Predictive Maintenance uses analytics and data, from instrumentation and sensors, to proactively determine when a piece of equipment or system needs repair and maintenance before it fails.
All Systems GO! I-90 Aerospace Corridor 2023 Conference & Expo in Coeur d’Alene
Coeur d' Alene Resort 115 S 2nd St, Coeur d' Alene, IDThis event is designed specifically for aerospace manufacturers seeking to expand their industry knowledge and build their businesses. Participants will learn about the latest industry trends, challenges, and forecasts, and have the opportunity to network with peers, prospective customers, and vendors from the region's aerospace supply chain.
Free Webinar with Food Safety Magazine – Evaluate Your Sanitation Program with Environmental Monitoring – Event Will Take Place in July of 2023 on Date TBD
Live OnlineThis free webinar will explore how a sanitation program is a key component of any food processor's or food handler's food safety plan. A well-written and well-executed sanitation program can mitigate, or reduce to an acceptable level, all three classifications of hazards (microbiological, chemical, and physical) in a hazard analysis.
Tools of Continuous Improvement and Root Cause Analysis – August 2023 in Twin Falls
Twin Falls Idaho Twin Falls, IDA facility needs to continuously improve in order to stay effective. To reduce overhead costs or costs per unit, to improve product safety and quality, to improve operational efficiencies facilities must continuously look for ways to improve. In addition, when an issue does emerge, ensuring the issue is not going to repeat is imperative to continuous improvement strategies. But how do you make sure a problem does not continue to happen again and again and again? The team must find the true root cause and correct it. Only after a facility has found the true root cause and put in the appropriate policies, procedures, and possibly capital expense will a problem go away. Too often, band-aids are used, or the response of “re-train operator” is the solution.
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